The following terms and conditions apply to all orders and transactions conducted on the 'electricstoreltd' website. Please read them carefully. We will ask you to read and accept these terms each time you place an order with us. We will treat each order you place as an offer by you to purchase the goods subject to these terms and conditions. We may amend these terms and conditions at any time. They do not affect your statutory rights.

Input errors may be corrected up to the point where you submit your order to us, the point at which you click the confirm order button.

Your order will be acknowledged by way of an eMail, in which you will receive an order reference and details of the product(s) which you have ordered. This is simply an acknowledgement of your order.

Once your payment authorisation has been received by us, a further eMail will be sent confirming delivery dates. The dispatch of this eMail is the point at which a legally binding contract will be formed between us.

We may decline your order, if so we will inform you.

External credit reference agencies may be contacted with regard to your offer. Your details may be passed to them prior to any order being accepted.

It is the intention of electricstoreltd.oc.uk to provide accurate and up to date information regarding our products and services. However, it is not possible to guarantee total accuracy or total reliability of information contained within its pages at all times therefore all actions taken by the user of the website are the responsibility of the individual.

All product related information such as images, product specifications and other information published on our site have been gathered from authorised manufacturer, retail and supplier sources as well as from publications and other public-domain areas.

In the event of inaccurate information being displayed due to typographical error or inaccurate pricing information from our suppliers we shall reserve the right to cancel or refuse any orders stating an incorrect price regardless of whether or not the order has been confirmed. If your credit or debit card has already been charged when the error is discovered then a credit will be issued for the amount of the incorrect price plus any services paid for.

For clarification or confirmation of accuracy for any particular item, please email us on info@electricstoreltd.co.uk

All prices listed on www.electricstoreltd.co.uk are displayed in UK pounds sterling.

They are all inclusive of VAT and standard delivery within mainland UK

(See delivery section for delivery definitions)

Your order will be available to view and amend before you submit to us. The total cost will include the product or products selected, any additional services you have requested (e.g. installation, extended warranty etc) and any exceptional delivery surcharges.

We accept payment from major credit cards, Debit Cards and by Cheque.

Cheque payment will be subject to acceptance procedure and cheque clearance before delivery can be arranged. This may take up to 10 days.

Notification of claims

If the goods delivered have been noted on the delivery consignment note as being either damaged, as a shortage or as being the incorrect item then you must inform us, in writing, within 7 days of delivery. You can report this by e-mailing us on info@electricstoreltd.co.uk

In the case of goods that have not arrived on the specified date you must inform us of this within 7 days of the agreed delivery date. Any failure to report an item or items lost in transit within the 7 days will not be the responsibility of electricstoreltd.co.uk and no liability will be accepted.

Any claims in respect to damage of property caused in the fulfilment of delivery should be directed to the relevant transport agency appointed to deliver.

Goods that are returned under these circumstances that are later found to be perfect and in full working order will be returned to you and an admin fee of 20% of the purchase price plus the cost of carriage will be charged to your credit card account.

Once the goods have been dispatched delivery should be tracked by contacting the logistics company responsible for your products delivery. Contact details of the logistics company are advised to you in the order confirmation eMail.

All products carry a minimum of one year or 12 months warranty to cover failure of the product through normal domestic use. The warranty does not cover faults caused by customer misuse, neglect and accident. Foreign objects found as the cause of a fault such as coins, wires or similar items will deem the claim for the fault to be invalid. Items with cosmetic damage are also not covered within the rules of the warranty from the manufacturer.

Some products may carry a longer warranty than the standard one year or 12 month warranty supplied with all products. We will endeavour to inform you of this on the site or at the time of purchase.

Cancellation of orders and return of goods will fall into one of the following two categories:

No fault return - unwanted goods

Faulty return - Dead on arrival

No fault return

You reserve the right to cancel your order either before delivery or up to 7 days after the delivery date and receive a full credit or refund less any applicable return delivery charges.

The goods must be unused and be in their original box and packaging (See delivery section above) including all related accessories, parts and instructions. Any 'free gifts' associated with this product must also be returned under the same guidelines.

You must notify us in writing within 7 days of delivery of your intention to cancel. All costs of returning the goods are your responsibility and we must receive these goods within 14 days of your written intention to cancel. Any goods received damaged or incomplete will be returned to you at your cost.

These products are best described as 'dead on arrival'. A product is deemed to be 'dead on arrival' if on first removal from its box and packaging it displays a hardware failure preventing the product from basic operation.

You must report this fault in writing to us within 7 days from the delivery date.

All goods and services are subject to availability. Goods and services may be withdrawn at any time without prior notice. If you have ordered goods which subsequently become unavilable then your order will be cancelled and your payment refunded.

We will not be liable for any loss on your part arising from our inability to supply any goods or services.

Title to the goods will be yours once we have received payment for the goods.

These terms and conditions are subject to change at any point in time. We reserve the right to enforce any or all parts of these terms and conditions. Failure to enforce any part of these terms and conditions does not remove our right to enforce any other part of them.

electricstoreltd.co.uk own this website, its contents, names, trademarks, copyrights, intellectual property and all other facets of it.

Reproduction of any aspect of this website may only be done for personal private use. No company or commercial organisation may reproduce any aspect of this website without express written permission of electricstoreltd.co.uk.